26, Report:
#815686
Posted Date:
Dec 30 2011
Pep Boys- Woodland Hills Fraud- False Information- Misinformation Woodland Hills, California
I am writing this because I suspect either blatant fraud or considerable incompetence or just plain rudeness. To begin, I took my car in on November 6th, 2011 at 2pm to the Woodland Hills Pep Boys to check on an evap leak as indicated on an initial assessment at the Reseda...
Entity
Categories: Auto Inspection
27, Report:
#765299
Posted Date:
Dec 27 2011
Pep Boys Winchester THE MOST UNBELIEVABLE RIP OFF THAT I HAVE EVER ENCOUNTERED Temecula, California
After my experience at Pep Boys Winchester on Sunday, I am completely shocked. I am 40 years old and a business owner. I have never in my life seen such unprofessional, inexperienced, irresponsible, incompetent, and unaccommodating behavior. I brought a work truck o...
Entity
Categories: Auto Repair Service
28, Report:
#810523
Posted Date:
Dec 17 2011
Pep Boys Poor quality, Bad Service, Does not care about the customer and does sub par work for the price. Internet
SAVE YOUR CASH AND YOUR CAR STAY AS FAR FROM THESE GUYS AS YOU CAN!!!!!!!!!!!
To date I believe my vehicle has been serviced three times at the north academy Pep Boys location in Colorado Springs CO. In my opinion, based on the same work, done previously on the same car. Pep boys h...
Entity
Categories: Auto Repair Service
29, Report:
#777486
Posted Date:
Sep 16 2011
Pep Boys Scammers and thieves San Antonio, Texas
Shame on Pep Boys.Scammers and thieves The Pep Boys at 830 Military Dr. in San Antonio, Texas,are full of lies and deceit when it comes to servicing your tires. Your boss, Pep Boys President, Mike Odell knows about this and will not get involved.
An email to PepBoys Presid...
Entity
Categories: Auto Repair Service
30, Report:
#547410
Posted Date:
Jun 25 2011
The Pep Boys - The Pep Boys Manny Moe & Jack Initially, i went in for an alternator and alternator belt. they told me it would cost $307. I ok'd it. later they called me back and said i needed more stuff totaling $509. again, i ok'd it. i picked Chicago, Illinois
Initially, I went in for an alternator and alternator belt. I were told it would be $309 plus $39 for a tow. They said that they would have to do a diagnostic to determine the actual problem. I ok'd it. The next day called me and told me my car was ready, BUT , they had to put in a ...
Entity
Categories: Auto Parts
31, Report:
#6873
Posted Date:
Jun 22 2011
Pep Boys Automotive Service $3,467.43 Rip-off: They Destroyed my Car and Wasted my Time Mesa Arizona *Consumer Suggestion *REBUTTAL *EDitor's Comment
On May 10, 2001, I brought my 1992 Ford Taurus in for air conditioning service. J. Barnes, the service salesman, told me that it would be more economical for me to convert my A/C system from R12 to R134. I told J. Barnes at that time that my current system was fine it just needed it...
Entity
Categories: Auto Repair Service
32, Report:
#173958
Posted Date:
Apr 27 2011
PEP BOYS SUPERSTORE - Pep Boys Automotive Supercenter ripoff, liars, scam artists, they know how to increase SALES by not performing services that they sell, poor service Broomall Pennsylvania
I just wanted to make you aware that on Sunday, October 2, 2005, at approximately 11:45 AM I arrived at the Pep Boys store located at 2916 Springfield Road, Broomall, PA 19063, to have a tire repaired. I had already taken the wheel off (the vehicle has chrome wheels and I didn't wa...
Entity
Categories: Auto Repair Service
33, Report:
#647596
Posted Date:
Oct 15 2010
Pep Boys ENGINE MINUS OIL CAP, BUH BYE ENGINE!! Staten Island, New York
I walked into my local Pep Boys in Staten Island, New York for a simple oil change, $29.99 for a complete oil change, that not bad. A drove to the city on a Saturday and 33 miles later, my engine starts to choke, a few seconds after, the car shuts off!!
I park the car, open the h...
Entity
Categories: Auto Repair Service
34, Report:
#650761
Posted Date:
Oct 14 2010
Pep Boys, Brandon, FL fraudulently charged for materials used in a vehicle service. Located in Brandon, Florida
I took my daughter's 2003 Mitsubishi Lancer ES, with a 2.0L (4 cyl) engine, in to the Pep Boys on Brandon Blvd, Brandon, FL for an oil change. I am an ASE certified mechanic and have changed the oil on this vehicle numerous times myself. With a filter change, this vehicl...
Entity
Categories: Auto Repair Service
35, Report:
#1224
Posted Date:
Oct 04 2010
Pep Boys in Highlands Ranch, CO - Settlement of Contested Labor Charges! *REBUTTAL ..PepBoys employee *EDitor's Comment to this drivel. ..The Mitchell Guide is it a Guide or a Law? *REBUTTALS
Dateline February 10, 2000:
George, Pep Boy's District Manager, called and said that he had interviewed everyone at the (Higlands Ranch) Pep Boys Automotive Service Center who was involved in this matter. I was told that he felt we were treated fairly and that the work they did ...
Entity
Categories: Auto Repair Service
36, Report:
#625030
Posted Date:
Jul 20 2010
The Pep Boys - The Pep Boys Manny Moe & Jack looked at my engine for 1 and a half hours to check engine light will not go off. audubon, New Jersey
after they checked my car they told me it will be $1,5000 to fix the fuel injecter I asked for a print out and did not get the work done at this time Butwhen it rained the next day the wind shield wiper went real slow only on the driver side. then it now flips allthe way of th...
Entity
Categories: Auto Repair Service
37, Report:
#617610
Posted Date:
Jun 26 2010
Pepboys Auto Pepboys need 50+ days to find if it can fix you car, after taking your money, Internet
PepBoys has taken more than 50 days and is yet to know if it can actually fix my car. However has happily taken my $$$s. I have sent out an email to various people in the company, with no response. Pasted below is the email, with my personal info filtered. I refer to a PDF in the em...
Entity
Categories: Auto Repair Service
38, Report:
#603263
Posted Date:
May 14 2010
Pep Boys of Ocala bad battery. It was bought 11/15/2008. Only lasted til 05/12/2010. i was a 3 year warranty. Ocala , Florida
I bought a Bosch battery for my car on 11/15/2008 from Pep Boys. It had a 3 year warranty.On 05/12/2010 I could not start my car. I called my AAA emergency service. They charged the battery ,but didi not hold he charge. They adviced me to tow the car to the dealer becaus...
Entity
Categories: Auto Parts
39, Report:
#593636
Posted Date:
Apr 15 2010
Pacific Management Recovery, Llc. Abusive and illegal credit collectors... and basic all around cunts. Corona, California
These guys gave me a call today through a process server with an Austin, Texas phone number. When calling back the process server, the call went direct to voice mail... like it would on a cell phone that doesn't accept incoming phone calls. After calling the number instructed by the...
Entity
Categories: Collection Agency's
40, Report:
#551609
Posted Date:
Jan 09 2010
PEP Boys 656 PEP BOYS -- MAMY,MO AND JACK SOLD ME PRODUCT AND HALF WAS MISSING-TOLD ME TOUGH LUCK THATS THE WAY IT CAME, Internet
I BOUGHT REAR CALIPERS, THEY CAME IN TWO BOXES. ONE FOR THE RIGHT SIDE AND ONE FOR THE LEFT SIDE. TOOK THEM HOME AND MY BROTHER STARTED TO REPAIR THE BRAKES. HE STARTED TO PUT EVERY THING TOGETHER AND DICOVERED THAT ONE BOX DID NOT HAVE THE HARDWARE IN IT THE ONE BOX DID. ...
Entity
Categories: Car Parts & Accessories
41, Report:
#517151
Posted Date:
Dec 29 2009
Ken Vigil - Pepboys auto The Pep Boys Manny Moe & Jack #1406 Intimidation, Intent, With Malice of Forethought to Vistimize me as a customer. Riverside, California
If you read my report on David #3862 of Scher Tire, Inc., you know how all this trouble started. When I finally got my car back from Scher Tire, Inc., I brought my car around the corner to Pep Boys. I spoke with Vincent V. Wright, a young employee, and was pretty angry about Scher a...
Entity
Categories: Auto Repair Service
42, Report:
#539578
Posted Date:
Dec 15 2009
The Pep Boys - The Pep Boys Manny Moe & Jack False Advertising Egg Harbor Township, Internet
I printed an online coupon for Winter Preparation Maintenance Service, $10 off and the service includes:oil change and filter, tire rotation, wiper blades, battery service, top fuels and battery test. It is good at any Pep Boys until December 31, 2009. When I arrived at this Pep Boy...
Entity
Categories: Auto Advertising Services
43, Report:
#532302
Posted Date:
Dec 02 2009
Pep Boys Lied on State Inspection Portsmouth, New Hampshire
On the evening of December 1st, 2009, I visited the Pep Boys store in Portsmouth, NH in the hopes of getting a State Inspection done. I should've known better, but I was somewhat desperate: I work at the Portsmouth Naval Shipyard, they're EXTREMELY strict about vehicle registrations...
Entity
Categories: Auto Inspection
44, Report:
#523264
Posted Date:
Nov 13 2009
Pep Boys Oil change and failed to put on cap Pensacola, Florida
My wife took her new 2010 Camry into the Pep Boys on Davis Highway in Pensacola, FL for a routine oil change. Service was promised to be completed in half an hour. More than two hours later it was done ... well, almost done. She left the shop and went about four miles home and noted...
Entity
Categories: Auto Mechanics
45, Report:
#833
Posted Date:
Sep 26 2009
Pep Boys Warranty... Seeking a reimbursment of $1,287.96 Rip-Off
I am contacting you to make you aware of a warranty problem Erik J. Bender has with Pep Boys at the corporate level and in
particular, store number 082 located at 6340 North Davis Highway in Pensacola Florida.
Erik graduated from the University of West Florida and spent the win...
Entity
Categories: Auto Repair Service
46, Report:
#463244
Posted Date:
Jun 20 2009
Pep Boys Pep Boys tried to con me into additional repairs that I did not need Plano Texas
On May 24, 2009, I took my Toyota Tundra into the Pep Boys location on Spring Creek Pkwy in Plano. I was having an issue with the battery. They replaced my battery, however, they told me that I also needed an alternator. They showed me a computer printout showing no charge coming fr...
Entity
Categories: Auto Dealer Repairs
47, Report:
#461642
Posted Date:
Jun 14 2009
Pepboys I do not think that It Is pepboys It Is the employees !!! Atlanta Georgia
The first of 2009 I had purchase three tires and got one free that was a good deal but pep boys could not balance them so the shop manager Mark Ross said to me go and get them balance at the Pep boys on Buford hwy and I did that and they was steel out of balance so Mark Ross said to...
Entity
Categories: Auto Repair Service
48, Report:
#272866
Posted Date:
May 22 2009
PepBoys Pepboys declined a major claim that they caused. I asked them to reconsider. Their response was sue us. Ripoff Plantation Florida
I find myself in a very helpless position. I got a my first oil change at 4416 miles on my 2007 Hyundai Elantra. A little over 5 weeks later my dash lights came on and before I could pull over the car stopped running. I called the dealership where I bought my car and had the car tow...
Entity
Categories: Auto Repair Service
49, Report:
#452668
Posted Date:
May 20 2009
Pep Boys Incompetents, Liars, Unprofessional,Inept, Lazy Pasadena California
This is more than a complaint and should be considered a WARNING to anyone who is considering visiting the Pep Boys store in Pasadena, California for anything more than an oil or change of tires. I, myself, will NEVER patronize them again for any reason. They may have a great variet...
Entity
Categories: Auto Repair Service
50, Report:
#405568
Posted Date:
Apr 15 2009
Pep Boys Auto ,PepBoys basically held my car hostage, gave me an estimate far below what they ended up charging Santa Fe New Mexico
I live in Albuquerque, but I was fifty miles away in Santa Fe for a class project. While driving in the dark on unknown streets, I managed to hit a curb at about thirty miles per hour. This happened after seven o'clock on a Saturday night, so absolutely no car mechanics are open. ...
Entity
Categories: Auto Repair Service